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Glossier
Executive Briefing
Glossier was building its own social network for years. Great idea or terrible idea?
Companies that sell physical products should think about making digital products. But it’s a different game.
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In Conversation
Talking to your customers about race and racism
Backstory founder Callia Hargrove on how and why brands should speak out, and how to build an inclusive marketing culture.
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Executive Briefing
Will appointment-based shopping take off as retail reopens?
Safety first. But a better customer experience, too?
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Executive Briefing
Covid-19 is accelerating a new chapter for commerce and experience
Everyone is improvising every day right now. And some of it is pretty creative.
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Executive Briefing
Outdoor Voices shows community only gets you so far
Also: Ben Thompson and the bottom-up approach to subscription podcasting.
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Follow the Money
Why there haven’t been more billion-dollar acquisitions for direct-to-consumer commerce startups
Three years after Dollar Shave Club’s big deal, it’s been an anomaly so far.
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