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Archives Starbucks

Sweetgreen

Executive Briefing

Why Sweetgreen just shredded its loyalty program

Also: How Nike wants to own the customer relationship — everywhere. And Squarespace’s pre-IPO bet on Tock. Read more →

Tim Cook

Executive Briefing

Apple’s pandemic year, Starbucks and the reopening

Also: New office hours availability for members. Read more →

Starbucks Pickup

Executive Briefing

Rethinking the Starbucks ‘third place’

Starbucks is betting on a smaller, more efficient ‘Pickup’ concept in big cities. But what else? Read more →

Panera coffee cups

Executive Briefing

Panera’s $9 coffee subscription and the art of forming a habit

And: How Starbucks’ personalized email marketing is the best in the business. Read more →

Executive Briefing

Netflix as the global culture platform, Starbucks the currency

How big can Netflix realistically get? Read more →

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